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Frequently Asked Questions

Handling Downpipes wall: 

Q) I have a problem of a drain down pipe in the middle of the wall. Do you have anything that could get around the pipe, i.e a method for cutting out a section of the back strengthening bar and joining it around this? 

A) Please find below pictures how to cut the polycarbonate sheet and back-end bar with a "jigsaw" easily. Some people put extra silicon, weather slate, or pipe-flashing tape around the area. A small pipe bracket underneath of the round sheet would be nice.

Cutting sheet with Jigsaw.jpg
cutting sheet.jpg


Q) Hi, does it have some sort of guttering at the front or does the water just slide off? 

A)  The Front tube itself can be a gutter as it is a hollow. The top of the front aluminum bar can be easily taken out like a "tin-cutting", which is shown our installation videos. Otherwise customers put extra gutter at the front end as attached. As for the extra drainage down-pipe at the end corner, you can separately install it with a connector as the external diametre 38mm (internally 35.5mm). We do not provide any extra PVC drainage down pipes. Thanks.

frontbar as gutter.jpg
Canofix canopy mini guttering 1.jpg

Canofix Logo on the Brackets

Q) We are looking at canopies, I can see some of your images have brackets without the canofix marking. Is this something you can specify?

A) Depending on our bracket sizes (projection size from the wall), we have 'no-logo' or very small logo on it. 

  • 1000mm projection brackets has "No-Logo" at all. 

  • 1270mm brackets also has "no Cut-out" of Logo, but a slight design of the logo on it. 

  • 1500mm brackets has very small logo on it, easy to ignore, compared with previous version as below.

Canofix 1000mm Bracket.jpeg
1500mm Bracket smaller Logo (1).jpg

Bracket Size and Dimension

Q) What are the sizes of canofix projection from wall?

A) Please find the below photo that shows all different sizes of brackets.

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Q) The support bracket flange is 260mm long for the PC1000, at what centres are the holes for the raw bolts?

A) Two holes for anchor-bolts on the bracket feet, at 75mm from the top, 80mm from the bottom of the bracket foot. . (Please find the Bracket drawing file below, PC1000). 

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   Bracket Templates 

Canofix Bracket 1270 Size (1).jpg

Q) We are interested in buying a Canofix canopy 1500x2000.  This would be fixed to a hardwood beam which we are suspending between two parallel walls. So as to specify the correct size of beam, please would you provide the following information:

  • The weight of the canopy complete with brackets.

  • The height of the brackets at the point they meet the fixing surface.

  • The length of the fixing bolts.

A) For the 1500mm (deep) x 2000 (wide or long)mm Canofix canopy, it could have 2 or 3 brackets on the wall depending on your wall condition, but we normally send 3 brackets. 

  • Total weight is around 25kg in total. 

  • Bracket feet height is exactly 275mm as attached pics. (On the other pic, it read as 260mm or 280cm but it is accurately 275mm)

  • Anchor bolts size is around 90mm long, and going into the wall around 47mm deep into the wall. For this anchor bolt, you need 14mm drill bits. 


Q) What would the supplied front and rear pipe lengths be (need to get any joint to fall on the support bracket centres)?

A) We provide the plastic couplers (connectors) which should be jointed under the brackets so not to be seen. We cut every bars(pipes) exactly at the centre of the brackets.  Intervals between the brackets are also any sizes, but normally not more than 1500mm distance (span).


Q) Some of your illustrations show a small overhang passed the support bracket on each end of the canopy, is this the norm if so what is the length of the overhang permitted?

A) Normally we pre-cut, with notchings for the end-bar for you at 35mm overhang but again this is very flexible as you require depending on your wall condition. This flexible fixing is also one of Canofix benefit. If customer requests, we do not cut the notches for the sake of precise bracket position to be cut on site.

sealing the back-end plate.jpg


A) Canofix canopy can be adapted for the 90' angle external or internal wall. Two-polycarbonate sheets from each side meet under the aluminum plate which position at the 45' diagonal way nicely and the 90' metal connector holds the front bar firmly. This is key benefit of Canofix canopy very creative solution.



A) For extra tightening and blocking purpose, please find below pictures for sealant tips. Lifting up the back-end bar with a chip would help when you put sealant on top. Place it from the top to the "side edges" of the brackets too (to avoid 'capillary attraction: water extrusion'). Boiler vent can be carefully sealed. Bracket can be a little bit up from the underneath to have more space under the bracket. Regin for pebbledash wall and other sealant solutions can be applied in various wall condition.


A) The front bar aluminium connection joint point is inside the front bracket. 

The front bar, sheet and bracket should be more tightened together, when placing the self-tapping screws. 

Please fix the self-tapping screw at the front end of brackets as shown in the picture below, to tighten the sheet, bar and bracket together not to rattle, especially for the central bracket where the bars connected.

In order to make the two bars joint together tightly, "sealant" shall be placed on the connector "before" slotting the plastic connector into the front tube. 

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connector sealing.jpg
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